Refund Policy
Dr. Benade Herbal Pvt Ltd offers 100% natural health and personal care products, which are all consumables. As such, we do not accept returns on any order placed on our website and encourage you to choose your product carefully before placing an order.
This ensures that you always get products that are new, unopened and unused. Further, we adhere to strict quality protocols to ensure that each product shipped to our customers is in top quality and delivers on our brand promise.
In case you ordered a product by mistake, you can cancel it before it is shipped from our warehouse.
We offer refund or exchange occasionally in cases where a customer receives a damaged or incorrect product accidentally. In such cases, we require product photos and invoice details as proof to substantiate the claim.
All our products are manufactured using 100% pure, top-quality materials, and are shipped worldwide. When you order a product from Dr. Benade Herbal Pvt Ltd, you know you are investing in quality you can trust!